logo
Ar
920003365
Follow us :

Supervisory cadres guide

Home

>> Supervisory cadres guide

Noha Rizk

Verifying the commitment of all cadres within the academy to the regulations. Reviewing the manuals and regulations governing the academy. Reviewing all educational processes. Reviewing all administrative matters.

admin@proonline.academy

Academic Supervisor

Magda Abdel Aziz

Receiving and directing customer requests. Solving customer and student problems. Communicating directly with customers to complete their requests on the Academy’s website.

admin@proonline.academy

Customer Service Officer

Hazem Mustafa

Providing comprehensive technical support to students and trainers. Providing synchronous and asynchronous support and help guides. Ensuring the security and continuity of the platform.

support@proonline.academy

Technical Support Officer

Aida Adnan

Ensure that trainers adhere to operating rules. Follow-up of the educational process by trainers. Ensure communication and follow-up between students and trainers through the platform and dedicated channels.

instructors@proonline.academy

Supervisor of trainers